shipping

We are still delivering as usual, however due to COVID some orders may be delayed.

Shipping is free for all orders over £35.

We are currently trialing Amazon shipping for Next Day delivery orders. You can order up until 3pm on weekdays, and by 1pm at weekends, for next day delivery. 

We use Royal Mail's 48 hour tracked service for standard deliveries, and shipping costs are calculated based on weight. Order by 5pm on weekdays, and by 1pm on Saturdays, for this service.

Please allow 1-2 days processing time for your order to be shipped. Delivery can then be expected in the following 2 working days.

Pricing is as follows:

  • Up to 499g: £2.85

  • Between 500g - 1999g: £4.05

  • Between 2000g - 5000g: £6.49

If you have any questions about your order, or require any assistance with the delivery of your item, please get in touch at hello@ketohana.co.uk and we'll get back to you as soon as possible.

 

International customers

Outside of the UK, we deliver to the Isle of Man, France and Germany. We launched in the US earlier this year - you can shop our products on our US site here. Sign up to our newsletter in the footer to be updated when we launch in other countries.